Samples will be sent free of charge.
No delivery charge for orders over £200 throughout mainland UK
Delivery charge for orders less than £200 is £10.00 throughout mainland UK
For deliveries outside mainland UK please contact us for a quotation
Delivery will be approximately 4 weeks for bespoke made to measure items and within 7 days for cut lengths of curtain fabric. This will naturally depend on fabric availability and how busy our workshop is. We will advise of anything different.
Samples will be sent direct from the manufacturer by post.
Cut lengths of fabric will be sent direct from the manufacturer by their courier.
Made to measure items will be sent direct from our shop by courier.
We will contact you to let you know that your made to measure order is on the way.
All orders placed on this website have been custom made or cut to your specification and as such are bespoke products and not able to be returned. By supplying measurements for made to measure made curtains and blinds you take full responsibility for the finished size of the items ordered.
However, we don’t like unhappy customers so we’ll try to help out if at all possible.
For cut lengths of fabric, please contact us to discuss this. Goods can only be returned to us after agreement has been confirmed in writing. Please note that no refunds can be given once goods have been cut, treated or altered in any way.
Fabric companies do not accept back less than 5 metres of fabric.
If the fabric companies agree to accept a return they do impose restocking fees or a handling charge - typically 25% of the order value and so a full refund would not be possible.
All costs relating to postage for returns are the buyer's responsibility.
Any goods returned must be in their original condition and in the original packaging.